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Service BDC
By Better Car People

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Elevate Your Dealership's Service Experience with Service BDC™

Service BDC also includes Brooke.ai (our proprietary AI service solution) and live onshore agents to assist your inbound service customers. They can choose to set an appointment or ask a service-related question with Brooke.ai, or our live agents can assist. Whichever path the customer decides, you will never miss a service customer call again.

  • We Handle Inbound Service Calls & Alerts: Our team manages your inbound service calls and connected car alerts, ensuring every customer query is addressed promptly and professionally.
  • We Empower Your Service Advisors: While we take care of calls and alerts, your advisors can focus on what they do best – delivering stellar customer service and enhancing the customer experience.
  • We Boost Customer Satisfaction: Our dedicated approach to handling service calls and alerts not only improves customer satisfaction but also drives revenue growth for your dealership.
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FordDirect has created a one-of-a-kind solution to meet all of your challenges. From the latest software to manage your leads and inventory, right down to the cleaner that will put the best shine on your showcase. So, what are you waiting for? Shop to it.

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