Exclusive Webinar:
Service Customer Retention Secrets: Boost Loyalty and Minimize Loss
Get a better understanding of key data that shows why service is crucial, why customers leave, and how service managers and directors can reduce losses.
Featuring The CIA's former Chief Information Security Officer Bob Bigman
Key Discussion Points:
- Learn how to reduce defection and increase customer satisfaction
- See automotive industry’s first digital voice assistant, Brooke.ai, in action
- Find out more about Service BDC
Date: October 10
Time: 1 - 2 PM ET
Location: Online (Webinar link will be provided upon registration)
Elevate Your Dealership's Service Experience with Service BDC™
Service BDC also includes Brooke.ai (our proprietary AI service solution) and live onshore agents to assist your inbound service customers. They can choose to set an appointment or ask a service-related question with Brooke.ai, or our live agents can assist. Whichever path the customer decides, you will never miss a service customer call again.
- We Handle Inbound Service Calls & Alerts: Our team manages your inbound service calls and connected car alerts, ensuring every customer query is addressed promptly and professionally.
- We Empower Your Service Advisors: While we take care of calls and alerts, your advisors can focus on what they do best – delivering stellar customer service and enhancing the customer experience.
- We Boost Customer Satisfaction: Our dedicated approach to handling service calls and alerts not only improves customer satisfaction but also drives revenue growth for your dealership.
