STELLA™ 360CX CoPilot

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By STELLA™ Automotive AI, Inc.

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Description

Specifications

Testimonial

AI-Powered Customer Engagement Platform

Answers calls on the 1st ring, 24/7
Intelligent, personalized conversations
Consistent, branded experience
Natural language interactions
One Platform. All Channels

STELLA™AI transforms phone and web interactions across sales, service and reception seamlessly handling simple inquiries, directing complex ones to dealer staff. With notes, alerts, and analytics, dealers deliver world-class experiences, having command over all channels by assisting customers, transcribing calls, and providing analytics and alerts.

STELLA™ Reception operates like a live person, answering calls with friendly, natural language, can transfer calls, monitor lines, take messages, and transfer to text if your staff is unavailable.

STELLA™ Service handles service calls intelligently, and by using dealer rules, opcodes, brand maintenance guidance, and a scheduler, STELLA streamlines the service booking process.

Schedule a demo with Stella Automotive AI here.

Pricing

Specifications

STELLA™ Platform Characteristics

Microsoft's Global Automotive Partner
Complete transcription of all customer calls via STELLA™
In-Depth analytics
Immediate alerts for critical events, such as customer recalls
Seamless API integrations with industry leading CRM, DMS, CDP, Scheduler, Recall, Trade Valuations, and more
Compliance with Soc-2 and GLBA Standards
Strict Data Privacy exclusively for your dealership
Empowers intelligent customer service using your data

Testimonials

William Knowles, COO - Maroone USA

"At our dealer group, it's about ensuring success for our dealership teams, our brands, and most importantly, our guests. STELLA’s AI-powered platform is transforming the guest experience and allowing our dealership to operate at a new level. STELLA’s vision aligns with our commitment to delivering exceptional value as we redefine the way we do business."

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